HOW CAN WE HELP?
Find quick answers about watching, subscribing, and sharing your work with RAPNTV.
How does billing work?+
Your subscription renews automatically at the end of each billing period using the payment method you provided. You can review or manage your plan from the account area, or contact RAPNTV support for help.
How does the 7-day free trial work?+
Eligible new subscribers receive seven days of access before the first paid renewal. A valid payment method may be required at sign-up. Cancel before the trial ends to avoid the next charge.
Which devices and apps can I use?+
RAPNTV is designed for modern desktop and mobile browsers, with supported streaming access expanding as new apps and connected-TV experiences are released.
What should I do if Live TV is not working?+
Refresh the player, check your connection, and try another supported browser or device. If the issue continues, include your device, browser, and the approximate time of the interruption when you contact us.
How do I submit a video?+
Use the Submit Videos page to share your project details, synopsis, content type, and a viewing link. Our team reviews submissions for programming fit and will follow up when there is a next step.
STILL NEED A HAND?
Send the team a note with your account email and a few details about the issue. We’ll help you get back to the signal.
Contact RAPNTV